The residents of 200 dwellings under the ownership of a
Basingstoke Housing Association have been given a welcome boost to both their
energy bills and their temperatures with the installation of Mitsubishi Electric
Ecodan air source heat pumps.
The homes, all located in an off-gas area, were scheduled
for an upgrade to their systems in the next five years but have now been
fast-tracked for the installation by Sentinel Housing Association.
The installations of the 5kW and 8.5kW units are being
carried out by local firm Faulkners, who have been installing Ecodan heat pump
systems for the past eight years.
Sentinel Asset Manager, Carolyn Munns explains: “The main
reason for looking for a renewable heat source was the cost of the existing
fuel solutions. This is an off-gas area so they were all powered by either
electricity or solid fuel. We are confident that tenants will be saving
hundreds of pounds in energy bills by switching to air source heat pumps.”
The fact that they also qualify for the Renewable Heat Incentive
(RHI) provides additional financial benefits to the owner of the system.
“The RHI was a major factor in our decision to install air
source heat pumps,” explains Carolyn. “Without this incentive we would not have
been able to proceed with the installation, but when this is factored into the
equation the money which Sentinel will receive makes it a very cost effective
The installations also include Mitsubishi Electric’s
Metering and Monitoring Service Package (MMSP). This allows residents and Sentinel
Housing to track how well the Ecodan units are operating, as well as enabling
the housing association to claim a further annual incentive payment under the
“We wanted something that would be easy to control as well
as saving money, but we were also acutely aware that some of our residents
weren’t able to afford to heat their home properly in winter due to the cost of
solid fuels,” explains Carolyn.
“So as well as the financial benefits of the Ecodan
solution, the residents will also benefit from a better quality of life as a result
of having access to cost-effective heating throughout the winter months. In
addition, they will no longer have to worry about cleaning out and maintaining
their old solid fuel system.”
She concludes: “There have been other costs involved in
future proofing the homes, for example making sure that windows and insulation
meet the required standards. This has however all been factored into the
overall costs and both the Housing Association and the tenants will still be substantially
better off with this renewable technology.”
A full list of case studies and customer testimonials can be
found on Mitsubishi Electric’s digital library.